Frequently asked questions
Answers to common questions about using CEADC.
General
What is CEADC?
CEADC is a directory and marketplace connecting clients with verified professionals, businesses and organisations.
Is it free to join?
Creating an account and browsing the directory is free. Optional membership tiers offer extra visibility and benefits.
Which languages are supported?
The platform is fully available in English and French.
For clients
How do I hire a professional?
Post a job request or contact a provider from their profile. Compare quotes, accept one and pay securely.
When is the provider paid?
Your payment is held safely and released only after you confirm the work is complete.
What if I am not satisfied?
You can raise a dispute from your order. The CEADC team will review the evidence and help reach an outcome.
For providers
How do I get verified?
Upload your identity document, trade licence and insurance certificate. Our team reviews them, usually within a few business days.
What does CEADC charge?
A commission is applied to completed jobs. The rate is shown before you send a quote.
How do I receive payouts?
Connect your bank account through our secure payment partner. Payouts follow a regular schedule.